Resident Frequently Asked Questions

Here are the answers to FAQs from our customers using Retail DIRECTV via Internet. Use the +/– symbols at the end of the row to expand and contract the answers.

 

DIRECTV VIA INTERNET

  • DIRECTV has transformed the ways they provide TV programming to your home. You enjoy great programming as with their satellite TV but can choose to have it delivered to your television via your existing home internet. It’s simple and easy. No satellite dish and no installation required.

  • No. DIRECTV via Internet is an optional television plan for residents.

    You will pay DIRECTV monthly (via credit card) for this service.

    There’s a variety of plans and premium services available to choose from.

  • You can purchase DIRECTV via Internet from Smartaira.

    You can order over the phone at (310) 794-8776 or online at https://smartaira.com/getdtv.

    You will be billed monthly by DIRECTV.

  • DIRECTV offers one of the most complete line-ups of available channels, including local channels and regional sports.

    There are four primary packages, each with different channel offerings.

    1. Entertainment (90+ channels)

    2. Choice (125+ channels)

    3. Ultimate (160+ channels)

    4. Premier (185+ channels)

    The line-ups change occasionally, so it is best to check their website for the latest information.

    Visit: https://www.directv.com/channel-lineup/

    If you scroll to the bottom of that page, they also offer a .pdf version of the channel line-up for downloading and printing.

  • DIRECTV provides support for this product. You can call
    1-866-313-2134 or visit https://www.directv.com/support.

  • DIRECTV via Internet is designed for self-installation, whether you use their app on your own smart device or the DIRECTV Gemini Air streaming device.

    Instructions for installing the Gemini Air are provided in the box. DIRECTV support will help you if you have any issues.

  • DIRECTV highly recommends you use their Gemini Air streaming device for the best experience.

    However the DIRECTV App is available on most phones, tablets, streaming devices, and smart TVs.

    You will receive one Gemini Air device when you order the service, and can order more for $120 each.

  • Absolutely, DIRECTV provides customers the ability to watch their favorite programming, live or recorded, wherever and whenever you want, no matter how you choose to connect at home.

    Enjoy movies, on-demand, sports, even the latest season of your favorite TV shows.

    Just download the DIRECTV App from your preferred app store Google or IOS. The service is limited to 5 streams outside the home network.

  • Yes, the service requires a two (2) year agreement.

    The monthly price is locked during this term. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term.

  • No, all Smartaira Internet plans come with Unlimited Data, so go ahead and stream all you want.